FAQ
Frequently Asked Questions

Shipping
Sparrowcollections.com ships internationally to to all major countries. International shipping rates are calculated at checkout and vary from country to country.
If the wrong product and/or defective product was received, please email [email protected] with your order number in the subject line and a photo if possible. An Sparrow team member will help you out!
Yes, one account can place multiple orders to multiple destinations.
All orders ship Monday through Friday, excluding National holidays. Order processing usually takes 2-3 business days. Estimated Transit times are based on orders placed between Monday-Friday.
At this time we do not offer express shipping.

Payment
We accept Paypal, Credit card and Debit card
Yes. Both addresses can be different.
We do not accept any returns unless a defected or wrong product has been shipped, if this is the case please email us at [email protected] For more details, please refer to our Terms and Conditions.

Orders
We update our inventory regularly, increasing the chance that the product will be back in stock soon.You can sign up for out newsletter for more details
You can send us an enquiry by filling the form on the contact us page or email us at [email protected]
The invoice is auto-generated and emailed to the customer once the order is confirmed