FAQ

    Frequently Asked Questions

    Shipping

    Which countries do you ship too ?

    We ship to most countries around the world.

    How much does the standard shipping cost?

    The shipping charge depends on the size, weight and destination of the product, the shipping charge will be shown when at the checkout page 

    Can I order items to multiple addresses?

    Yes, one account can place multiple orders to multiple destinations.

    Payment

    What Payment methods do you accept?

    We accept Paypal, Credit card and Debit card

    Can the shipping and payment addresses be different?

    Yes. Both addresses can be different. 

    Do you accept Returns?

    We do not accept any refunds. For more details, please refer to our Terms and Conditions.

    Orders

    What if an item is unavailable?

    We update our inventory regularly, increasing the chance that the product will be back in stock soon.You can sign up for out newsletter for more details 

    Who can I contact for assistance with my order?

    You can send us an enquiry by filling the form on the contact us page

    Can I request an invoice for my order?

    The invoice is auto-generated and emailed to the customer once the order is confirmed